We're here to help you get the most out of Collab3x.
Have a question, issue, or feedback? Reach out to our support team.
Email support@collab3x.comWe typically respond within 24 hours.
Collab3x includes built-in support. Open the app and go to Profile → Settings → Help & Support to contact support or review help resources.
During profile setup, you upload a public profile photo and a private verification selfie. Your profile is then submitted for manual admin review. If the selfie is unclear, cropped, blocked, or does not show your face well enough, support may ask you to retake it.
Yes. Core features are free, including browsing creators, messaging, posting collaborations, verification, SafeMeet, and safety features. Optional paid features may be added later and will be clearly shown in the app before purchase.
SafeMeet is our in-person meetup safety system. Set a timer, designate an emergency contact, and create check-in codes. If you do not check in, your emergency contact can be alerted with the safety details you provided.
Visit the user's profile, tap the menu icon (three dots) in the top right, and select "Block User" or "Report User." Blocked users cannot contact you or see your profile.
Go to Profile → Settings → Delete Account. You'll be asked to type "DELETE" to confirm. Account deletion removes your profile data and verification materials, subject to any legally required retention. You can also review the account deletion instructions.
Email support@collab3x.com if your verification is rejected, if you believe a safety review result is wrong, or if you need your private verification selfie deleted after your account is closed.
You must be at least 21 years old to use Collab3x. Age confirmation is required during the sign-up process.
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